American Standard Titan Toilet Problems: Reasons And Troubleshooting

A huge number of households have American Standard Titan toilets. Compared to traditional toilets, they are more comfortable to use.

However, that doesn’t mean there are no American Standard Titan toilet problems.

Though you may initially overlook or don’t notice the problem, it can cause significant damage in the future. Thus, it is crucial to keep your Titan toilet free from problems.

Let’s check out those issues you may experience while using American Standard Titan toilets and how to fix them.

Overview Of The Titan Toilet

The American Standard Titan toilet line includes several models featuring:

American Standard Titan Toilet
American Standard Titan Toilet
  • Powerful pressure-assisted flushing
  • Elongated bowl with comfort height seating
  • EverClean antimicrobial surface to inhibit stains and odors
  • Optional slow close lid and toilet seat
  • ADA compliant comfortable chair-height seating
  • 10-year limited warranty

This gives the Titan excellent flush performance combined with an accessible elongated bowl design. The pressurized flushing system is very effective at waste removal but also contributes to some of the issues owners experience.

Issues With American Standard Titan Toilets

No doubt, American Standard Titan toilets are one of the top-grade toilets in the market. Problems may pop up from this toilet, which you should be aware of.

Let’s see why and what type of issues people are experiencing:

  • Non-Stop Water Flow

American Standard Titan toilets may sometimes continuously flow water. This type of toilet is supposed to clean waste after flushing and then stop automatically within a few seconds.

But if the water is continuously running, your toilet system might have some issues. Generally, the toilet flush or water tank may have become faulty.

  • Damaged Tube Or Hose
issues with american standard titan toilets

Have you noticed any issues in the toilet water line? When your toilet hose is damaged or has become faulty, you may encounter this problem.

Because of the damaged tube or hose, there might be leakage or overflowing issues in the water tank. You may also experience other disturbances.

  • Flushing Problem

Some users already complained that the flush of their American Standard Titan toilets got damaged after a certain time of usage. But this issue may happen for different causes.

 For example, if your bathroom pipe or drain is not in good condition, you may encounter flushing issues.

Also, flushing disturbance may incur from the toilet flapper. When the water level is not at a standard level and has a blockage, it can cause this problem.

  • Not Filling Adequately

A good number of people grumbled about the American Standard Titan toilet that it doesn’t sometimes fill adequately. Generally, this problem occurs when the tank is damaged.

Water won’t flow smoothly when the tank is damaged. Unless the toilet float is working steadily, the toilet bowl won’t be filled with water— because there is no signal sent to the bowl from the toilet float.

These are the most common disturbances you may encounter in the course of using American Standard Titan toilets. Make sure you address the problem soonest to prevent any other extra expenses.

How To Fix Problems Of American Standard Titan Toilets?

So, you have already learned the common problems you may experience while using this type of toilet. Now, let’s know how to fix them.

How To Fix Flushing Problems?

american standard titan toilet tank
  1. At first, check the toilet bowl. If it has any grime or dirt, clean it properly. Make it fully fresh.
  2. When the toilet flush fails to supply water, you can use a plunge alternatively.
  3. Next, locate the toilet valve and open it fully.
  4. Now, take off the cover of the toilet tank carefully.
  5. Afterward, locate your hands on the /fill valve and connect it with the refill tube. Confirm that you perform the task cautiously. Or the pipe may become damaged.
  6. After connecting the refill tube with the fill valve, adjusting the water level is necessary. Keeping the water level not less than 1 inch below is a good rule of thumb.
  7. Now, grab a few pieces of bulky toilet tissues and keep them on the toilet bowl. 
  8. Finally, turn on the flush to see whether the unit is working correctly or not.

If toilet flushing is still not working properly, getting professional help is necessary to repair or replace the flush system.

How To Fix Lower Water Level In Toilet Tank?

  1. At first, you want to inspect the water height of the toilet. It should not be too low. When it is excessively low, appropriately adjusting the float is crucial.
  2. Since the ideal water level may vary from one model to another, you have to read the instruction manual of the toilet that the manufacturer provided you.
  3. Some American Standard Titan toilets may have a big rubber ball, which you can utilize to figure out the ideal water level of your water tank. Generally, toilets with higher water levels allow you to keep more water in the water tank.
  4. The toilet fill valve has a float adjustment screw, which you can use to adjust the water level. Rotate the screw from the left to the right direction to increase the floating level.

How To Fix Toilet Flapper Chain Problem?

  1. Firstly, it is important to know the current size of the toilet flapper chain. Adjusting the size is required when it is excessively slack or long.
  2. Take off the chain and hook it again inside the toilet hole. It is important to determine a perfect hole that is not too far or too close to the flush level.
  3. Try to keep the chain at approximately 1/w an inch slack.

Sometimes, the flapper itself might be causing issues instead of the flapper chain. You need to first determine from where the problem is popping up.

If the flapper has a serious case, hire a plumbing professional to fix it.

How To Fix Blocked Inlet Holes?

  1. At first, examine the condition of the inlet holes to see whether it has blockage issues or not. Generally, holes may appear below the lid of the toilet bowl. You will see a large leakage problem if it is clogged.
  2. To solve the clogging problem, take 9-10 ounces of white vinegar and heat it at a 20-degree temperature.
  3. Next, take a funnel and place it into the tube. Add the hot vinegar to it.
  4. Keep them in that condition for several hours as they take to react. You may need to keep them the whole night to achieve a perfect outcome.
  5. Now grab a hex key to clean the inlay holes smoothly. 
Also Read: Issues With Kohler Cimarron Toilet.

Performing General Maintenance

Carrying out regular maintenance can prevent or mitigate many toilet problems. Recommended upkeep tasks include:

  • Descale tank and fittings to reduce mineral deposits.
  • Lubricate flapper/seal/gaskets to prevent sticking and leaks.
  • Tighten fittings and bolts as needed to stop wobbling and leaks.
  • Adjust tank water level if too high causing noisy refilling.
  • Clean bowl thoroughly to remove stains and prevent clogs.

Proactive maintenance helps optimize flushing performance and stop small issues from escalating over time.

When To Call For Repairs

For problems like the following, contacting American Standard or a licensed plumber for service is advisable:

  • Persistent clogs, leaks, or weak flushes not fixed with troubleshooting.
  • Odd sounds from the flush valve indicating component failure.
  • Damaged, off-center, or chronically sticking flush buttons.
  • Suspected issues with supply line pressure or venting.
  • Bowl cracks, chips, or damage requiring replacement.

American Standard’s network of authorized plumbers can provide guaranteed service and parts for the Titan toilet even years after installation.

Is American Standard Titan A Good Toilet?

american standard titan toilet installation

American Standard Titan toilets are perfect for powder rooms and small bathrooms due to their compact design.

They have a modern and sleek design to improve the total outlook of your bathroom.

This type of toilet has an ideal height, making it suitable and comfortable for a wide range of users. It is also water-efficient due to its outstanding flushing mechanism.

They are easy to install too. You get a 10-year warranty for this toilet.

However, the unit is not EPA WaterSense certified. That’s why a few users don’t prefer to use them.

Additionally, this type of toilet has a small round bowl design, making it a little bit uncomfortable for some users.

FAQs about American Standard Titan Toilets

Here are some frequently asked questions about problems with the Titan toilet:

What is the class action lawsuit against American Standard?

In 2016, American Standard settled a class action lawsuit regarding failures of the Champion 4 toilet due to leaking tanks. However, this issue was isolated to that particular model and did not affect the Titan line.

Why does my new American Standard toilet keep running?

A continuously running Titan toilet is likely due to an improperly seated flapper, mineral buildup on the seal, or a damaged fill valve. Follow troubleshooting steps to clean and adjust these components.

How do you diagnose a toilet that won’t flush?

Check for clogs, low water supply pressure, an obstructed or worn flush valve seal, issues with the flush buttons, and troubleshoot as outlined above.

What is the American Standard Champion 4 lawsuit?

It involved an alleged defect causing tanks in the Champion 4 model to leak near the gasket. American Standard provided a 10 year warranty extension and replacements for impacted customers.

Final Thought

American Standard Titan toilet has become pretty popular over traditional bathrooms because of several handy features. They are easy to install, comfortable to use, and don’t prone to have excessive disturbances.

Hopefully, you have learned some common American Standard Titan toilet problems and how to fix these issues precisely of your own. Avoid overlooking the problem.

Fix it ASAP. Otherwise, you may end up replacing the entire toilet.

Clyde Mitchell

I run a hardware store nearby Court Anaheim, CA. Over the last 7 years, I have been blogging about home improvement and yes, I own ReliefInBath.com From me and this website, you can expect some useful tips on great ideas for a modern bathroom.

3 thoughts on “American Standard Titan Toilet Problems: Reasons And Troubleshooting

  1. Lov the toilet only issues i have is the nylon on the flusher pulls out from time to time and the silver handle
    tips down . have to take top off push nylon in and then it ok for a while. if you have any ideas let me know

    Thank you

    .

  2. I bought 2 titan toilets on 3/17/2022. I had them professionally built buy a plumber and have nothing but trouble with water leaking down the tank bolts. I have had the plumber back 3 times and new gasket kits installed and no luck, they continue too leak.called american standard , they said make sure that the bowl and tank are touching which they are. Very discouraging.

    1. I’m having the same problem, just beginning the journey for the solution. Let me know if you have any fixes please.

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