The pandemic had a heavy toll on all of us, whether it is health-wise, emotionally, or financially. However, it also came with a few blessings, like making us more aware of personal hygiene.
Many of us picked Secura soap dispensers for touchless hand cleaning. Many users found Secura soap dispenser light blinking issue quite common after purchasing it.
In this write-up, we would know about the reasons that may be contributing to the creation of this problem. Also, the troubleshooting part may help you to a great extent in making the decision about the purchase.
Introduction to Secura Soap Dispensers
Secura automatic soap dispensers are a popular option for adding a touchless, hygienic way to wash your hands in bathrooms and kitchens.
These battery-powered dispensers automatically detect hand movement under the spout and dispense soap without needing to press any buttons or handles. This helps promote handwashing while avoiding the spread of germs from touching shared surfaces.
Secura offers a range of models featuring different designs, capacities, and features. Many include adjustable settings to control the amount of soap dispensed per use. Some also have night lights to help find the dispenser in the dark.
Overall, Secura’s touchless soap dispensers provide a convenient and more sanitary way to wash up around your home. However, like any electronic device, they can occasionally encounter issues that require troubleshooting.
Reasons That May Cause The Light Blink
So, what might be the causes behind the blinking of light?
There might be a few reasons like natural ones and unnatural ones. To differentiate that, you have to read the manual that comes with the soap dispenser carefully.
However, let’s get to know about the probable reasons behind it.
- Dispensing The Soap
You already know about the green light. This light is meant to blink when the sensor gets any hand to dispense. The light remains on as long as one takes soap from it.
So it is normal, and there is nothing to be worried about.
Once the dispensing is complete, this blue light will go off.
- Battery Charge Getting Low
The charge of the batteries goes down after a few months. So to notify the user about this, the red light starts blinking. This is also normal, according to the manual of it.
After getting the notification, you can get new batteries for the soap dispenser.
- Switching Off The Dispenser
Another mentioned blinking reason in the manual is when you switch off the soap dispenser. By turning on the light red, this tool assures that the dispenser is off.
- Problem In The Gears
Apart from the normal reasons if you find out that the lights are blinking then one reason could be the issue in the motor or other internal gears.
- Exposure To The Water
Since the soap dispenser remains in a place like a bathroom or a kitchen sink, there is a high chance that it would get exposed to water. As a result of it, the infrared sensor may disturb while working.
- Manufacturing Issue
Unluckily, you may end up getting a faulty product, and you will find that the sensor of the product or the red and green LED light is not working properly.
So, it is an issue that must be from the manufacturer’s end.
- Bad Sensor
The infrared sensor that detects hand motions under the spout can malfunction over time. This prevents the dispenser from registering hand waves and activating.
- Electrical Issue
In rare cases, an internal electrical component like a fuse or wire connection may fail, causing the odd blinking light behavior.
- Software Glitch
Software controlling the light indicator can simply get stuck in a loop, making the light blink persistently for no reason.
- Soap Pump Got Clogged
When the soap is too thick it may create pressure on the gears which might eventually influence the green light. So be cautious regarding the soap you are pouring in it.
The Possible Solution For Light Blinking Of Secura Soap Dispenser
- Using With Proper Care
To stop the unwanted blinking of lights your Secura soap dispenser should be used with proper care.
Instruct the kids of your home not to play with it or put it through much pressure.
Unnecessary dispensing of soap is a waste and may result in unnecessary light blinking.
- Changing The Batteries
After four months or so the charge of the batteries will go down and the red LED light will start blinking. So, whenever you see the light blinking, change the batteries without any delay.
- Changing The Internal Gear
When you figure out that the internal gears are dysfunctional and need a minor change, then you can get the help of a professional to get it fixed.
- Not Exposed To Water
Try not to expose it to the water and tell the other members to be aware of it.
- Having Contact With Manufactures
Just after getting the tool out from the packaging, if you figure out there is an issue with lights then immediately you can contact the manufacturer. They provide a warranty with their products so they will get it fixed.
- Mixing Water To Soap For Thickness
Thick liquid soap puts the internal gears under pressure, which indirectly may cause Secura soap dispenser lights to blink without proper reason.
To lessen the chance of it, you can add water to remove the thickness of the soap.
Problematic Secura Soap Dispenser & Troubleshooting
Secura has been a very widely accepted and popular brand for quite a long time.
Just when people are in the most need of it, this touchless soap dispenser came in handy.
Secura soap dispenser is the best to offer a touchless liquid soap dispensing system to clean your hand.
This particular soap dispenser comes with the infrared sensor of a modern construction mechanism.
As a consequence, it helps the dispenser to detect the hand at a 2.75-inch distance.
Sounds impressive, right?
It comes with an attached switch that lets you off and on this dispenser. Also, through the same switch, you can control the amount of soap that will fall on your hand.
It could be little, or it could be a quantity of spoon in a blink at max. During the dispensing of the soap, you may get to hear the sound of the motor.
It has a very modern and minimalist design that you can keep in your well-designed kitchen or in the bathroom. On top of that, this soap dispenser has a hole in the back of it, to mount it with the wall if you prefer to do so.
It works with four AA batteries. And these batteries will uninterruptedly serve you at least for four months.
Secura Soap Dispenser Troubleshooting
During the pandemic, the demand for this product rose significantly. The user has so many positive reviews about the Secura soap dispenser, but there are a few who had the light blinking problem.
The number of such complaints is not much, but it can not be ignored. If the light is continuously blinking that means there must be some malfunctions in the shipped product and it is causing the customers more energy consumption of the batteries.
As a result, it would lead them to purchase more batteries often.
The above troubleshooting guide is essential to guide the customers who are facing this problem for so long.
For that, we need to know, why there is a light in the first place in this soap dispenser and when is it supposed to blink?
This soap dispenser has two LED lights. One is green and another one is red. Both of the lights serve a different purpose.
We have inspected deeper into the reasons for these lights blinking in the following section of this article.
I have personally used it along with my family, and luckily, I did not find any such issue. So, by using your judgment you can surely try out this Secura soap dispenser.
Frequently Asked Questions (FAQ)
For most soap dispensers, you may have to change the batteries at least once or twice a year. But it would also depend on the frequency of the usage and members of your home.
Each soap automatic dispenser comes with a battery compartment. So, you can insert the needed number of “AA” batteries into the battery compartment of a particular soap dispenser.
Yes. You can. It would make the experience even better, moreover, it would be good for your skin.
If the dispenser is not detecting motion or pumping out soap, the most common causes are dead batteries, a jammed nozzle, defective sensor, or a problem with the internal pump mechanism. Try replacing batteries, cleaning the nozzle, and resetting the sensor first.
Locate the small reset button on the electronic sensor module underneath the spout. Press and hold this button for 3-5 seconds using a pin or paperclip until the light turns off. Wait a few moments and the light should blink back on, indicating a successful reset.
A blinking light on a Secura soap dispenser usually indicates low battery power or a problem with the sensor not detecting hand motions. Replace batteries first and then attempt resetting the sensor module. If the blinking persists, try cleaning the nozzle for clogs.
Wrapping up
Secura soap dispenser light blinking is a rarely found problem among users. So, if you decided to purchase it there is very little or no chance that you will face this problem.
With having warranty from the manufacturer, you can get the issue fixed pretty easily!
So, stop worrying, and get a Secura soap dispenser for your home!
My Secura just stopped working after two years. The blue light flashes on occasion but neither the motor nor pump runs. The batteries are new, the connectors are clean, and I am still using the same soap I always have (Softsoap). It did leak a black fluid on the sink and stopped working. The inside of the bottom compartment is clean and moisture-free. What’s up?
My Secura has a cord to recharge it. There was no light on top where there usually is. I left it on for a day & still no lights. If I hold my finger on the light ( which should switch to different colors indicating how much soap is dispensed) no light! if I press down on the light it flashes several times & goes out. The dispenser does not dispense soap. Nothing happens! Help!!
Problem- The soap dispenser dispenses soap when you put a towel or dish rag under the sensor but not when you put a hand under the sensor. Is there a problem with the sensor, if so how can I repair